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Disaster Management

When a disaster occurs, it’s important to be well-prepared, make clear decisions, communicate effectively, and stay calm under pressure.

Leading Through Disruption, Crisis, and Recovery

Disaster leadership is all about helping your business navigate unexpected challenges while keeping people safe, ensuring important work continues, and aiding in recovery afterwards. Disasters come in many forms, such as natural events like floods, bushfires, and storms, or issues like equipment failures, supply chain problems, or workforce impacts, like loss or injury.

When a disaster occurs, it’s important to be well-prepared, make clear decisions, communicate effectively, and stay calm under pressure. You need to be able to react quickly during a crisis and plan, build resilience, and ensure the business can bounce back and keep running.

Proper preparation and organised planning can help minimise disruptions, speed up responses, and lead to better outcomes for both the business and the community. For Indigenous businesses, disaster leadership might also mean supporting the community, upholding cultural values, and ensuring long-term sustainability.

Disaster Leadership Management

Sometimes it can be hard to remember what to do first, especially when you have to act quickly. This checklist provides practical guidance on leading a business during a disaster. It focuses on immediate priorities such as ensuring safety, maintaining communication, making critical decisions, and stabilising operations. This resource is particularly useful during the response phase of a disaster.

Disaster Resilience Toolkit

The Disaster Resilience Toolkit supports businesses in preparing for, responding to, and recovering from disruptions. It provides structured guidance across all stages of disaster management, helping businesses build resilience before an event occurs. The toolkit helps you identify potential risks and vulnerabilities and develop response and recovery strategies. Using the toolkit, you can strengthen business continuity planning and improve long-term resilience.

Download the comprehensive resource for building a proactive disaster-preparedness approach here.

Critical Information Template

Having a Critical Information sheet helps businesses capture essential information needed during an emergency in one accessible place. This could mean that you’re ill and unable to work, and someone else needs to take your place. Without a critical information sheet, finding key personnel, emergency contacts, or supplier details can take longer than necessary. Critical business functions and access to system information can also be affected, especially if someone is acting on your behalf and needs tax and finance, bank account, insurance or repayment details.

Ensure your business has a Critical Information sheet in place. Download your free Critical Information Template here.

Crisis Planning Booklet

Similar to a critical information sheet, the crisis planning template provides a step-by-step plan with all the important information you will need immediately after a crisis. This booklet provides a structured approach to preparing for potential crises before they occur.

Crisis planning helps businesses respond quickly and effectively when disruptions occur, reducing risk and downtime. Download your Crisis Plan here.

Business Queensland Small Business Disaster Hub

The Business Queensland Small Business Disaster Hub is a basic resource for small businesses in Queensland, offering guidance tailored to local natural disaster risks, including floods, cyclones, bushfires, and storms.