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Team Performance and Delegation

The secret to having a team perform effectively is designing them that way.

When your team works well together, your business can improve performance. When team roles are explicit, expectations are shared, and coordination is structured, you can optimise how your employees' complete projects.

Designing Effective Teams

The teams you have in your business have probably formed naturally as you have assigned employees tasks. While naturally forming teams can work at first, it can lead to confusion as the company grows, especially when tasks overlap or responsibilities become unclear, slowing decision-making and efficiency.

When you intentionally create a structured team, you can define who is responsible for what and how that team member will collaborate with others to achieve the overall goal. Defining their contributions avoids duplicating work and ensures that all aspects are covered by the employees with the strongest capabilities.

Teams need effective coordination; without structure, even those members with the strongest capabilities can struggle to finish their tasks or unfairly rely on others to help them get their jobs done. An effective team uses a simple system to plan, assign, and track tasks, providing everyone with visibility into what needs to be done.

The outcome is a team that works with clarity and purpose, making decisions with greater confidence and accountability, leading to better performance and sustainable growth.

The following resources will guide you in transitioning from informal teamwork to a structured, high-performing environment with clear roles and expectations.

Project Plan Template The RACI Matrix

A Project Plan is a simple system for planning new projects. It works by defining the scope, timeline, and key milestones of your project so you can assign the right team members to the right parts. Project Plans support structured execution by outlining objectives, responsibilities, and deliverables from initiation through to completion.

Download the Project Plan Template to define your next project.

 Once you have a project plan, businesses can use the RACI Matrix to define roles and responsibilities across projects. The matrix is used to clarify who is accountable for outcomes, and who needs to be consulted and informed. Use the RACI Matrix Template to help reduce confusion and ensure clear delegation within your team.
The Taskforce Toolkit Taskforce Team Values and Expectations Template
The Taskforce Toolkit, provided by the Australian Public Service Commission, is a collection of resources designed to support the setup, coordination, and management of a taskforce. It provides a structured approach to organising collaborative work and maintaining alignment across the team. We recommended using the Taskforce toolkit to build your taskforce, and we’ve extracted some of the most useful resources to help you hit the ground running.

Before delegating and setting expectations for your team, try taking the time to understand their values and objectives. By using the Team Values and Expectations template to outline your team’s values and objectives, you can gain a better understanding of how the team expects other members to work together, and how they will know when they have achieved their goals.

Download the team values and expectations template here.
Taskforce Work Preferences Template Task Force Work Plan Template

By allowing your employees to share their working preferences, you can adjust your project and goal approach to align with their working styles. The Work Preferences Template is a tool designed to capture your employees’ individual working styles, communication preferences, and collaboration needs. This increases team relationships by helping members work more effectively together. When employees are happy, the work they produce becomes more fulfilling and effective for the company. Utilise these preferences to adapt your management style to suit the team’s dynamics better.

Download the Taskforce Work Preference Template here.

The Work Plan Template is a useful tool for planning and organising a task force’s activities. It provides a clear outline of timelines and responsibilities, making sure everyone knows their roles and what is expected of them. Addressing key milestones and breaking larger goals into manageable tasks, this template helps teams track workstream progress and communicate effectively.

Download the Work Plan Template to help the team work together towards successful results.

 

For an overall view of planning your taskforce, download the interactive Taskforce on a page map to help you find your way around Taskforce resources, including Team performance, project management, governance, stakeholder engagement, and more.